> ## Documentation Index > Fetch the complete documentation index at: https://tutorials.spellslate.com/llms.txt > Use this file to discover all available pages before exploring further. # Common problems # Common problems Quick answers to frequent issues. Each section links to the full doc for more detail. ## "I have extra characters" or "Same character appears twice" **Merge them.** Open **Breakdown** → **Elements** → **Cast Members** (or Characters). Find the duplicate entries and use **Merge** to combine them into one. All references (scenes, dialogue) will point to the character you keep. The other record is removed. More: [Merging duplicate characters or locations](/merging-duplicate-characters-or-locations), [Elements](/elements). ## "Duplicate locations" or "Same location with different names" **Merge them.** Open **Breakdown** → **Elements** → **Locations**. Use **Merge** to combine duplicate locations into one. Scene headings and breakdown references will update to the location you keep. More: [Merging duplicate characters or locations](/merging-duplicate-characters-or-locations), [Elements](/elements). ## How do I change or adjust a location for a scene? **Edit it on the scene.** Open **Breakdown** → **Breakdown**, click the scene row to open that scene's breakdown. Change the **Location** dropdown for that scene. You can also open **Breakdown** → **Elements** → **Locations**, edit a location's name or details, or open a scene from the location's scene list and change the assignment there. More: [Tagging elements in a script breakdown](/tagging-elements-in-a-script-breakdown), [Breakdown](/breakdown). ## Export / Download is disabled or missing You need a script in the project first. **Import** a script (PDF, Fountain, .txt, FDX) or **paste** text on the Script tab, then save. After the script is there, the **Export** dropdown in the script toolbar will work (PDF, Text, Fountain). More: [Import a script](/import-script), [Download your script](/download-your-script). ## Where's the board for a character, prop, or scene? **Open the entity, then its board.** From **Breakdown** → **Breakdown**, click a scene row (or **View**) to open the scene; use **View scene board** for that scene's board. For a character, prop, or other item: open **Breakdown** → **Elements**, click a category (e.g. Cast Members, Props), then click the item. Its board opens. You can also open a scene's breakdown and click an element in the left sidebar to get to its board. More: [Boards](/elements-boards), [Boards and cards](/boards-and-cards). ## Call sheet is missing talent or cast **Assign cast on character boards.** Open each character's board (Breakdown → Elements → Cast Members → click the character). Add or edit the **Cast Member** card with the actor's name and email. When you create or resync the call sheet, talent is pulled from characters in the scheduled scenes. If a character has no Cast Member card or the scene isn't on the schedule for that day, they won't appear. More: [Boards and cards](/boards-and-cards), [Your first call sheet](/first-call-sheet). ## I don't see a schedule or stripboard A schedule (stripboard) is **created automatically** when you have a script with scenes. If you just imported, wait for parsing to finish. Then open **Schedule** (or **Production** → **Schedule**). If the project had no schedule and the script has scenes, a "Working Schedule" is created and your scenes appear on the stripboard. Add day breaks to group scenes into shoot days. More: [Your first schedule](/first-schedule), [Schedule](/schedule). ## Script won't import or parsing failed **Check the format.** PDFs must be text-based (not scanned images). Fountain, .txt, and FDX are supported. If you're pasting from Word, use **Paste as Plain Text** (Cmd+Shift+V / Ctrl+Shift+V) so formatting doesn't break structure. For best results from Final Draft, export as Fountain and import the file instead of pasting. More: [Import a script](/import-script), [Paste text into a screenplay](/paste-text-into-a-screenplay).