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Requests

Who can do this: Supporter plan. Sending needs the Edit call sheets permission (the organization owner, an admin, or a member who has it). Medical notes can only be requested and read by the owner and admins.
Every production asks the same handful of questions before the first shoot day: can you make these dates, what size shirt, who do we call if something happens. A request sends one email with a personal link, the person answers on their phone, and the answer shows up on their page in Spell Slate instead of in a text thread. Where to find it: on the project home, click Ask cast & crew → in the Status Dashboard card. The same controls sit at the top of every cast member and address book contact page.

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Ask one person for one thing

  1. On the Status Dashboard, pick the Cast or Crew tab and click Send request → next to the person.
  2. In the Status Dashboard section at the top of their page, open Ask for one thing.
  3. Pick the ask.
  4. Add a Personal note if you want one. It goes in the email.
  5. Click Send request.
The Status Dashboard section on Walter Boone's cast member page with the Ask for one thing menu open: Request dates, Request sizes, Request availability, Request dietary info, Request emergency contact, Request medical notes, Request contact details The menu only lists asks you can send right now. It needs an email on file, and Request dates needs an approved schedule. Sizes and shoot-date confirmation are cast-only.

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Request shoot dates

  1. Open Ask for one thing and pick Request dates.
  2. Check the dates. They come from the approved schedule: every shoot day with one of the character’s scenes on it.
  3. Add a note and click Send request.
Request date confirmation for Walter Boone: Saturday, November 14 and Sunday, November 15, pulled from DEL's scheduled scenes in Shooting Schedule, with a Personal note box and Send request The cast member marks each day Yes, Maybe, or No and can add a note per day. Until every day is answered the request reads Partial.

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Example: Walter can only do one of two days

Walter plays Del, who shoots Saturday and Sunday. You send Request dates. He answers Yes for Saturday and leaves Sunday blank. His page shows Date confirmation response: Yes 1, 1 not answered, with the Saturday row, so you know to call him about Sunday before you lock the schedule.

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Request sizes

  1. Open Ask for one thing and pick Request sizes.
  2. Add a note and click Send request.
They fill in what they know and leave the rest blank. When they click Send sizes, the values save to their cast member page and to the Actor specifications card on their character’s board, where wardrobe already looks.

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Request availability

Use this before the schedule exists, when you want to know which days someone can work.
  1. Open Ask for one thing and pick Request availability.
  2. Set Show dates from and Show dates to. This only frames the calendar, and the two dates can be up to 90 days apart.
  3. Click the days you want to ask about. Weekends, Weekdays, and Select all pick in one go, and Clear starts over.
  4. Add a note and click Send request.
Request availability for Elena Ruiz: a November 2026 calendar with the weekends selected, green and amber dots on days she already answered, and the legend Dots mark days Elena Ruiz already answered The person sees only the days you chose. Days they skip show as Not answered on your side, not as a no. If you have asked this person before, a dot marks each day they already answered: green for yes, amber for maybe, red for no. You can still pick those days to ask again.

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Request contact details

Use this when you inherit a cast list with names and emails but no phone numbers, or when you want everyone to check their own details.

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One person

  1. Open Ask for one thing and pick Request contact details.
  2. Add a note and click Send request.
Their name and email are filled in from what you have. They add a phone number and can correct the rest. Blank fields on their contact fill in when they submit. Anything you already had is kept, and a different value comes back as a Proposed change for you to accept. See Status Dashboard.

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Everyone missing a phone number

  1. Open Production, then Address Book.
  2. Click Request contact details at the top of the page.
  3. Contacts with no phone on file are already checked. Uncheck anyone to skip, or use Select all, Missing phone, and Clear.
  4. Add a note and click Send requests.
Ask contacts for their details: Sending to 7 people selected, with Select all, Missing phone, and Clear buttons, Nora Whitfield unchecked because she has a phone on file, and Send requests Contacts with no email are not listed. You land on a group page that fills in each phone number as it arrives.

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Request dietary info, an emergency contact, or medical notes

  1. Open Ask for one thing and pick the ask.
  2. Add a note and click Send request.
Each is a short form on their phone. Dietary info is one box for restrictions and allergies. An emergency contact is a name, a phone, and a relationship. Medical notes are optional for them, and only the production owner and admins can send the ask or read the answer. Other team members never see that it exists.

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Ask crew

Crew requests go to people in your Address Book.
  1. On the Status Dashboard, click Crew.
  2. Click Send request → next to the person. This opens their address book page.
  3. Open Ask for one thing and pick the ask.
The Crew tab of the Status Dashboard: a roster of address book crew with role, contact, email, and a Send request link per row Crew can be asked for availability, contact details, dietary info, an emergency contact, and medical notes. Their form shows their role instead of a character.

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Ask a group about availability

  1. On the Status Dashboard, pick Cast or Crew. A group is one or the other.
  2. Check the people to ask. The checkbox in the table header picks everyone with an email.
  3. Click Ask selected about availability in the bar that appears.
  4. Frame the calendar, pick the days, and add a note. Everyone gets the same note.
  5. Click Send requests.
Checking Walter Boone and Elena Ruiz on the Cast tab, then the Ask a group which days work form with the weekends selected Each person gets their own link and answers alone. You land on the group’s results grid. See Status Dashboard.

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Example: locking the marina weekends

You have two weekends on hold at the marina and three cast members to fit in. Check all three, click Ask selected about availability, pick both weekends, and add “Locking the marina weekends. Answer what you know, skip what you don’t.” The results grid fills in as they reply, and Best dates on the Status Dashboard ranks the four days by how many said yes.

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What the recipient sees

The email comes from you. Your name is on the From line and replies go to your inbox. The link opens a page styled like a slate, with the production title, their role, your note, and the form. They can come back to the same link any time to change an answer. The link does not expire. The availability form on a phone: Harbor Lights, role RUTH, producer Alex Rivera, the note Locking the marina weekends, and Yes Maybe No buttons under Sat, Nov 7 To text the link instead of relying on the email, click Copy availability link (or the matching button for the ask) in the Status Dashboard section, or Copy link for texting on the request page.

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Send a reminder

  1. Click View request → in the Status Dashboard section.
  2. Under Still waiting on a reply, click Send reminder.
Still waiting on a reply: Priya Nair hasn't responded yet. Send the same request again as a nudge, with a Send reminder button The same email goes out again. The page shows when you last reminded them and how many reminders you have sent. The button only appears once the request is Awaiting, and goes away as soon as they answer.

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If the email did not go out

A request marked Send failed never reached them. Send a fresh one from Ask for one thing.